Job Description

Account Manager

On-site | City of Industry, CA

Salary Range: $70,000 – $80,000 annually

We are seeking a dynamic and client-focused Account Manager to join our team in City of Industry. This role is pivotal in managing key client relationships, ensuring high-quality service delivery, and driving account growth. You’ll be the primary liaison between our company and our valued clients, ensuring their needs are met with professionalism and care.

Key Responsibilities

• Manage a portfolio of 10–12 client accounts, ensuring satisfaction and retention
• Serve as the main point of contact for client inquiries, order placement, and issue resolution
• Collaborate with internal teams (sales, finance, operations) to deliver tailored solutions
• Oversee account operations including invoicing, credits, and financial reporting
• Monitor account performance and proactively identify opportunities for improvement
• Support promotional initiatives and customer events
• Maintain accurate records and ensure compliance with company policies

Qualifications

• Bachelor’s degree in Business, Finance, or related field preferred
• Minimum 3 years of experience in account management, customer service, or credit management
• Proficiency in CRM systems and Microsoft Office Suite
• Strong communication and interpersonal skills
• Ability to multitask and thrive in a fast-paced, collaborative environment

What We Offer

• Competitive salary and benefits
• A collaborative team environment
• Opportunities for professional growth and development
• A chance to make a meaningful impact on client success

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