Job Description

Job Description:

• The D365 Business Analyst is a techno-functional member of the IT- Business Applications team and is responsible for supporting the analysis, design, development, and implementation of business systems and processes.
• This role involves working closely with various departments to understand their needs and translate them into technical requirements.
• This position will assist in the development and maintenance of system documentation and provide support for system users.

Responsibilities: Provide support to D365 Finance and Operations business end users

• Triaging and troubleshooting standard break fix issues, with special care and attention to detail during financial month end close periods
• Analyze Business Requirements: Collaborate with stakeholders to gather and document business requirements for new systems or enhancements to existing systems.
• System Design and Implementation: Assist in the design, development, testing, and implementation of business systems functionality, ensuring they meet the specified requirements.
• Provide support to system users, including troubleshooting issues and conducting training sessions to ensure effective use of the systems.
• Develop and maintain comprehensive system documentation, including user manuals, process flows, and technical specifications.
• Maintain user access in accordance with SOX compliant segregation of duties
• Monitor system alerts and daily audit reports, providing troubleshooting support as needed.
• Maintain a high-level understanding of D365 system integrations to assist with troubleshooting.
• Continuous Improvement: Identify opportunities for process improvements and system enhancements to increase efficiency and effectiveness.

Requirements: 1-2 years of application support or analyst type of role in a professional setting

• Business Skills: Familiarity with business processes primarily in financial functions, accounting, accounts payables/receivables, treasury, and capital and asset management
• Technical Skills: Basic understanding of business systems and software applications. Familiarity with SQL, Debugging and object oriented programming preferred (X++ is a plus)
• ERP systems experience is a must: Microsoft Dynamics 365 is strongly preferred
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Education: Bachelor's degree in Business Administration, Information Systems, or a related field.

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