· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Position : Manager, Supply Chain & Operations (planning) Location : New York City (Hybrid: up to 4 days in office) Reporting to:... ...Proven experience in managing forecasting, demand planning, logistics, and inventory management. Strong quantitative skills with...
...health and substance abuse. Home Health background Waiver knowledge Must be proficient with technology Disqualifiers Only having hospital experience Education : Required: Associates degree of Nursing Licensure RN (OH or compact)...
...difference? We are seeking a dedicated and detail-oriented Program Assistant to join our team at Northern Tier, Scouting Americas oldest... .... The Program Assistant reports to the Manager of Program Operations. Responsibilities Provides administrative support to specific...
...the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw. Qualifications: BASIC FUNCTION: The Server is responsible for the efficient food & beverage service of the dining room and/or lounge on a shift by shift basis. QUALIFICATIONS...
MEDICATION TECHNICIAN (CNA) - LIBERTY COMMONS Wilmington-NC-28401-United States Liberty Cares With Compassion At Liberty Healthcare and Rehabilitation Services , we promote a challenging, but rewarding opportunity in a caring environment. ...